Terms & Conditions
Information about us
www.theatrestrust.org.uk is a site operated by The Theatres Trust. We are a statutory body established by Act of Parliament in 1976 and have our registered office at 22 Charing Cross Road, London WC2H 0QL. Our VAT number is GB 539 0362 45. The Theatres Trust co-operates with and has the same staff and trustees as The Theatres Trust Charitable Fund. This is a registered charity under charity number 274697. Its VAT number is GB 691 0868 11.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
If you have been issued with or have created access code(s), such as user ID or passwords to access restricted areas of the site (for example log in passwords), you must keep all access codes secret and must not allow any other person or organisation to use these to access the site. You must notify us immediately of any suspected or actual unauthorised use of your access codes.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
The Theatres Trust is committed to making digital copies of archival material and born-digital photographs available to the public through its website and online Image Library. Through making this material available we hope to educate the public about theatre buildings, and promote their better protection. All images displayed on the website are provided for the purpose of non-commercial research/private study and should not be reproduced without seeking the approval of The Theatres Trust.
The Theatres Trust takes reasonable steps to assess the copyright status of material and contact rights holders before making material available online, in order to reduce the risk of damage to third parties. The Theatres Trust will not make any material believed to contain sensitive or personal data available online.
If you object to any material appearing on our website, for reasons of privacy, copyright or otherwise, please contact us. You will need to let us know your name, contact details, a description of or hyperlink to the material you object to, and the reason you would like it taken down. We will review each case and may remove the material from our website.
We have used reasonable endeavours to ensure that the site complies with UK laws, but cannot ensure that it is appropriate or available for use in every territory outside the UK. Those who visit the site from other territories are responsible for compliance with all applicable laws. If your use of the site is contrary to any applicable law in your jurisdiction, you are not authorised to use the site and must exist immediately.
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We do not guarantee that the information contained on our site is accurate, verified or complete. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
We do not guarantee that the functions or materials accessible from or contained in the site will be uninterrupted or error free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or faults.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the site and is compatible with the site. You are also responsible for implementing sufficient procedures and virus checks to satisfy your requirements.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
In circumstances where you suffer loss or damage arising out of or in connection with the use of the site, we accept no liability for this loss or damage. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and any other loss or damage of any kind, however arising and whether caused
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Notwithstanding the above, if we are liable to you for any reason, our liability will be limited to £200. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or from our fraudulent misrepresentation as to a fundamental matter.
Information about you and your visits to our site
Transactions concluded through our site
Contracts for the supply of goods or services formed through our site or as a result of visits made by you are governed by our terms and conditions of supply and our booking terms for the provision of services.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of any breach of this provision, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to firstname.lastname@example.org
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
The Theatres Trust and the accompanying logo and all other Theatres Trust trade names, logos or project names are our registered or unregistered trademarks and/or other intellectual property of The Theatres Trust or third parties. You may not copy, use or reproduce these without our written consent.
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.theatrestrust.org.uk (our site). This includes information provided at the time of subscribing to our Friends, Corporate Supporter and Membership services, posting material or requesting further services.
Information or material that you post or contribute to our site. If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfillment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern. • To store information about your preferences, and so allow us to customise our site according to your individual interests. • To speed up your searches. • To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services concerning the voluntary sector and our services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To maintain our organisational records.
To notify you about changes to our service.
To supply to third parties as outlined below.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
We will communicate with you by telephone, letter, email or other reasonable means with updates and information about goods and services similar to those which were the subject of a sale to you or enquiry from you.
Disclosure of your information
You have the right to ask us not to process your personal data for marketing purposes. If you do not want to receive information from third parties contact us by email at email@example.com with the word “unsubscribe” in the subject field. If you also do not wish to be contacted by us, please specify this in the email (otherwise you will continue to be contacted by us).
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If The Theatres Trust, or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to payment of a fee which covers our costs in providing you with details of the information we hold about you.
Data Protection Breach Management Policy
It is the policy of Theatres Trust that Information Security incidents will be handled properly, effectively and in a manner that minimises the adverse impact to the Trust and the risk of data loss to members of staff and the public.
Theatres Trust will ensure that: incidents are reported in a timely manner and can be properly investigated; incidents are handled by appropriately authorised and skilled personnel; appropriate levels of Theatres Trust management are involved in the determination of response actions; incidents are recorded and documented; the impact of the incidents are understood and action is taken to prevent further damage; evidence is gathered, recorded and maintained in a form that will withstand internal and external scrutiny; external bodies or data subjects are informed as required; the incidents are dealt with in a timely manner and normal operations restored; the incidents are reviewed to identify improvements in policies and procedures.
Theatres Trust will provide information on its website, and through other communications channels, which explains how information security incidents should be reported and will encourage the reporting of all incidents whether they are actual, suspected, threatened or potential.
The General Manager will monitor and review information security incidents to identify recurring incidents and areas of risk. The review process will be used to identify requirements for new or changed policies, to update the Trust risk register and to identify any other relevant controls.
If an information security incident occurs which requires a response across the Trust the Director will be informed to ensure that appropriate action is taken.
Theatres Trust will conduct periodic testing of the information security handling procedures to maintain and improve staff awareness of the procedures and the actions required.
This policy applies to all of Theatres Trust’s information and to all methods of accessing that information.
The Records Officer and General Manager will monitor the effectiveness of this policy and carry out regular reviews – suggested changes will be passed on to trustees as part of the annual policy review.
Theatres Trust staff who have specific responsibility for receiving information security incident reports and for initiating investigations are: the Records Officer; the Resources Adviser; Finance Officer; the General Manager and the Director.
All information users are responsible for reporting actual, suspected, threatened and potential information security incidents and for assisting with investigations as required, particularly if urgent action must be taken to prevent further damage.
The General Manager is responsible for ensuring that all staff act in compliance with this policy and for assisting with investigations as required.
Staff, contractors, consultants, volunteers, visitors and guests who act in breach of this policy, or who do not act to implement it, may be subject to disciplinary procedures or other appropriate sanctions.
Any breach of information security or violation of this policy must be reported to the General Manager who will take appropriate action and, if necessary, inform the relevant authorities.
If you wish to contact us about a data protection breach please contact the Records Officer Stephanie Rolt.
If you have any concerns, questions or comments about material which appears on our site, please email firstname.lastname@example.org, or contact us by post at The Theatres Trust, 22 Charing Cross Road, London WC2H 0QL.
Thank you for visiting our site.